STANDARD TERMS AND CONDITIONS OF SALE
SHIPPING POLICY
I. Deliveries in Physical Store.
Laboratory equipment and laboratory materials that have been purchased through the online store or with our operators can be delivered to the branch located at Francisco Verdín #423 Col. La Loma in Guadalajara, Jalisco, Mexico CP.44410 , paying for the material and/or equipment with a credit/debit card or in cash, or previously via bank transfer.
II. Home Delivery
Comprehensive Service Center for Laboratory S. de RL de SV does not currently have a home delivery service, so laboratory materials can be sent through Uber or Didi platforms at the expense of the buyer or client, taking into account the volume and quantity to be sent.
III. Shipping throughout the Mexican Republic
If you require shipments of laboratory material and/or equipment to another part of the Mexican Republic, select parcel services will be used by Centro Integral de Servicio para Laboratorio S. de RL de SV , or some preferential service that the buyer or client recommend for your greatest comfort.
Shipping costs are the responsibility of the buyer or client once the purchase transaction of the equipment and/or laboratory material is made, the value being added to the account of the order I placed, the shipping collect is available for the service. parcel.
Likewise, the shipment of laboratory material and/or equipment through parcels runs with the risk of the buyer or client due to breakdown or damage to the material that some accident has caused by the parcel service. The material to be sent will be packaged with the corresponding safety standards, once the material and/or laboratory equipment leaves, Centro Integral de Servicio para Laboratorio S. de RL de SV . is not responsible for mistreatment by the parcel company.
NOTICE OF PRIVACY
I. Identity and Address of the Controller Collecting Personal Data:
Comprehensive Service Center for Laboratorio S. de RL de SV, with address at Calle Francisco Verdin # 423, Colonia la Loma, Postal Code 44410, in Guadalajara, Jalisco, in compliance with the Federal Law on Protection of Personal Data Held by Private Parties and its regulations, inform you that it collects and processes your personal data for the purposes established in this Privacy Notice.
II. Purposes of the Processing of Personal Data:
Your personal information will be used for relationship activities, which include sending quotes, promotions, reminders, information on preventive service campaigns, as well as to follow up on comments, queries, complaints and claims that you present in relation to with our products and services; to maintain statistical and administrative controls and, where appropriate, for advertising and commercial prospecting purposes. Engineering and Laboratory Services Center collects your personal data directly by electronic means, either through the online “chat”, form on its website www.cislab.mx other online services, social networks of the Engineering and Laboratory Services Center. Engineering and Laboratory Services, through direct messages or by email and/or by telephone, and/or third parties related to the marketing of Laboratory Equipment and/or Services. The personal data that we collect directly and indirectly refers to your full name, company, address, work and cell phone numbers, email and federal taxpayer registry key ("RFC"). We commit that all data obtained They will be treated under the strictest security measures that guarantee their confidentiality. In accordance with article 8 of the Law, we require your express consent for the processing of your personal data of a financial and property nature. If you do not express your opposition to the processing of your personal financial and property data, it will be understood as an unequivocal sign that you give us your express consent to do so. In any case, we undertake not to process these data for purposes other than those indicated in this Privacy Notice, except in the case of the exceptions provided for in article 37 of the Law.
III. Options and Means that the Controller Offers to the Holders of Personal Data to Limit the Use or Disclosure of Personal Data:
If you wish to object to the processing of your personal data to receive advertising and offers or wish to limit the use or disclosure of your personal data, you must contact the telephone number (33) 38107810 OR (33) 36182992, Monday to Friday from 9 a.m. from: 00 to 19:00 hours, or through the email info@cislab.mx You must submit the respective request which must indicate: (1) your full name and the address or email where you wish to receive all the related information with the procedure; (2) it must be accompanied by the official document(s) that proves your identity or the personality of your legal representative; (3) must include a clear and precise description of the personal data with respect to which you object to being processed under the terms of this Privacy Notice.
IV. Means to Exercise the Rights of Access, Rectification, Cancellation or Opposition:
You have the right to revoke the consent granted for the processing of your personal data and to: (I) access your personal data in our possession and the details of its processing; (II) to rectify them if they are inaccurate or incomplete; (III) to cancel them when you consider that they are not required for any of the purposes indicated in this Privacy Notice or they are being used for non-consensual purposes or the contractual or service relationship has ended; and/or (IV) to oppose their processing for specific purposes. To revoke your consent and the exercise of the aforementioned, you or your legal representative must submit the respective request, you must contact the telephone number (33) 38107810 OR (33) 36182992, Monday to Friday from 9:00 a.m. to 7:00 p.m., or at via email info@cislab.mx. You must indicate: (1) your full name and the address or email address where you wish to receive all the information related to the procedure; (2) it must be accompanied by the official document(s) that proves your identity or the personality of your legal representative; (3) it must include a clear and precise description of the data with respect to which it seeks to exercise and (4) it must provide any other element that allows us to identify or locate the personal data in question. When it comes to “rectification” of your personal data, you must also tell us what exact modification you are seeking to make and present the documentation that supports the request. We ask you to consider that, for your protection and benefit, we may request additional documentation that allows us to fully identify the data that you wish to access, rectify and/or cancel, or those with respect to which you wish to oppose its processing. Likewise, we inform you that it is possible that Centro Integral de Servicio para Laboratorio S. de RL de SV may not be able to cancel or block your personal data in accordance with the provisions of the Law and its Regulations. Once your complete and duly integrated request has been received, Our Work Team will inform you of the determination made within a maximum period of 20 business days. If this is appropriate, within the following 15 days you will be able to make the requested right effective. In the event that Centro Integral de Servicio para Laboratorio S. de RL de SV must deliver documentation as a result of the right exercised, it will do so through copies that will be sent by email or delivered to the address indicated for this purpose. in your request within the aforementioned period. In terms of article 34 of the Law, Centro Integral de Servicio para Laboratorio S. de RL de SV may deny access to personal data, or carry out rectification, cancellation or grant opposition to the processing thereof, when it comes to any of the assumptions established there. The delivery of information is free, Centro Integral de Servicio para Laboratorio S. de RL de SV reserves the right to charge shipping costs and photocopying costs if it deems necessary and/or convenient.
SAW. Procedure and Means by which the Controller will Communicate to the Owners of the Personal Data about Changes to the Privacy Notice:
At any time, Centro Integral de Servicio para Laboratorio S. de RL de SV may make modifications or updates to this Privacy Notice, to address legislative developments, internal policies or new requirements for the administration of customer complaints and claims. Any modification to this Privacy Notice will be made known to you by publishing it on our website www.cislab.mx
VII. Responsibility for Orders Placed
After placing your order or any service for some equipment, it will be delivered once it is ready for the client, so it must be collected by the client in the next business days. We are not responsible for equipment in maintenance forgotten in the plant. after 6 months without contact with the client. In the sale of equipment and materials, we are not responsible for equipment not collected, forgotten or without contact with the client after 8 months.